Spam is an increasing problem for all of us who have an email account on any system. In Information Technology, we continue to work on ways to block spam, but the spammers keep changing their techniques.
Please be patient as we work on this latest spam hit and look at new ways to block it. But over all you are the best judge and here are some clues.
- Any questions about your email that is not from Matt, Al, or myself is spam. Delete it. And we will NEVER ask for your password.
- Look at the sender. Is the email from Ursuline? The sample below shows the ‘from’ as firstname.lastname@example.org (there is no university – @student.edu) and the government does not have a Comcast account.
- If the ‘click-here’ link goes off campus, probably spam. Delete it. You can move your mouse over the ‘click-here’, WITHOUT CLICKING, and see where the link leads.
- If you don’t know the sender, probably spam. Delete it.
- If you are unsure, probably spam. Delete it.
Another recommendation is to not use Ursuline College email for your personal use. You can get personal email for free from Microsoft, Google and Yahoo. Plus you can get an email account from your digital TV provider. At home, Outlook and your mobile devices can be set to retrieve both your work email and personal email at the same time. You can use the browser to look at your personal email at any time at home or work. If you only use @Ursuline.edu for work you would receive very little spam. Any questions or help in setting up a personal account then email email@example.com and we can help.