How to connect an iPhone or iPad to your Office 365 Account

How to connect an iPhone or iPad to your Office 365 Account

  1. Click Settings
  2. Click Mail, Contacts, Calendars
  3. Click Account
  4. Click Add Account
  5. Click Exchange
  6. Enter Full e-mail ( and Password
  7. Click Next
  8. By default, Mail, Contacts, and Calendar information are synchronized
  9. Click save

Having trouble connecting?
Try and sign in to Office 365 using the web at the following link: Make sure you use your full username including the If that doesn’t work, change your password and try and connect your phone again.

How to Disable Clutter

To Disable the Clutter Tool:

NOTE:  You must complete these steps in the web version of Office 365.  Do not access Outlook through your desktop.

  1.  Select the settings gear in the top right corner of your Office 365 email.clutter1
  2. Select ‘Mail’ in the settings menu
  3. Select ‘Clutter’
  4. Uncheck the boxes to turn off Clutterclutter2

How to connect your phone and other mobile devices to Office 365

All the server information you need is located below. Additionally, specific help guides for the iPhone and Android phones are available.

Username: Your full email address (
Password: The same as your password for all other Ursuline accounts
Domain: leave empty, there isn’t one

How to connect your iPhone
How to connect your Android Phone
How to connect your Windows Phone
How to connect other devices – Use the server info above

Where do I go for help if I have a problem?

Please email or call the help desk at 440-684-6013. Calling one of the CIS staff members will actually take you longer to get help because we have all of our resources allocated through the helpdesk for this process.